AI support agents that resolve tickets end to end. Duckie handles your customer support autonomously, learning from your knowledge base to deliver instant, accurate responses 24/7.
Focus Area
AI Technical Support Agent & Autonomous Software Troubleshooting
Core Features & Capabilities
Autonomous Software Support Triage: Resolves complex technical customer support queries by analyzing codebases.
Automated Documentation Search: Ingests technical documentation, GitHub repos, and API specs to answer support tickets.
Human Agent Ticket Handoff: Escalates complex technical issues to human support engineers with full context summaries.
Best For
Automating customer support responses and FAQ handling
Converting text to natural-sounding voiceovers
Building searchable internal knowledge bases
Automating financial document processing
Customer Support Teams
Integrations
SlackIntercomZendeskLinkedIn
Architecture & Security
Enterprise Support SaaS: Connects via APIs with Zendesk, Intercom, GitHub, and Jira; SOC 2 certified.
Pricing Details
Enterprise Custom: Quote-based contract calibrated per monthly resolved support tickets and active support seats.
Quick Info
PricingSubscription
ComplexityIntermediate
DeploymentCloud
Time to ValueInstant
API AvailableNo
Free TrialNo
Open SourceNo
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