Chatbase

Chatbase: The Leading AI Customer Service Platform

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Overview

Automate customer support with AI customer service agents trusted by over 10,000 businesses. Reduce ticket volume, resolve issues faster, and scale without adding headcount.

Focus Area

No-Code Custom AI Chatbot Builder & Website Assistant

Core Features & Capabilities

Custom Knowledge Base Training: Builds custom AI chatbots trained on uploaded PDFs, docs, website links, and FAQs.
Website Embed & Lead Generation: Embeds chat bubbles on websites to collect leads, resolve customer queries, and support sales.
Multi-Model Support: Choose underlying models from OpenAI (GPT-4), Anthropic (Claude), and custom API routing.

Best For

Automating customer support responses and FAQ handling
Customer Support Teams

Integrations

SlackZapierHubSpotSalesforceNotionWordPressShopifyStripe

Architecture & Security

Cloud SaaS Platform: Connects natively with WordPress, Shopify, Wix, Zapier, and Slack via API.

Pricing Details

Free Plan: $0 (20 message credits/month, 1 chatbot).
Hobby Plan: $19 / month (2,000 credits/month, 2 chatbots).
Standard Plan: $99 / month (10,000 credits/month, 5 chatbots, custom domain).
Unlimited Plan: $399 / month (40,000 credits/month, 10 chatbots).

Quick Info

PricingFree
ComplexityAdvanced
DeploymentCloud
Time to ValueInstant
API AvailableYes
Free TrialYes
Open SourceNo

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